BY STAFF REPORTER–
Local authorities have been identified as the poorest-performing sector in government’s 2025 performance contracts, largely due to ongoing structural and operational challenges that continue to weaken service delivery.
According to the latest evaluation, most urban and rural councils failed to achieve key targets under the government’s performance management framework. The report highlights major shortcomings in revenue collection, deteriorating infrastructure and inefficiencies in service delivery systems.
The results were announced on Monday as part of the government’s performance assessment programme, introduced by President Emmerson Mnangagwa to track the effectiveness of senior officials and public institutions.
Chief Secretary to the President and Cabinet, Martin Rushwaya, said while overall government performance showed gradual improvement, local authorities remained the weakest sector.
He noted that councils across the country are struggling to meet targets, citing persistent issues such as low revenue collection, high levels of non-revenue water estimated at 45%, ageing water and sewer systems, limited equipment, and a growing trend of non-payment of rates and service charges.
Performance data shows that only 22% of mayors and council chairpersons met their targets, while the majority fell below expectations, though still within acceptable limits. The category recorded a slight improvement, with an average score of 3.44 compared to 3.31 in 2024.
Among rural local authorities, 23% met their targets, while most performed below expectations. The average score slightly declined to 3.66 from 3.74 recorded the previous year.
Similarly, in the town clerk and chief executive officer category, just 22% achieved their targets, with the bulk falling short. Rural district council chairpersons recorded slightly better outcomes, with 28% meeting their targets.
Speaking at the event, President Mnangagwa said performance contracts are meant to enhance accountability and improve service delivery across public institutions.
He said the 2026 performance contracts mark a significant step in strengthening governance systems and reaffirm the government’s commitment to achieving national development goals under Vision 2030.
The performance contract system, introduced in 2021, is part of wider public sector reforms aimed at ensuring measurable results and improved efficiency in government institutions.